For answers to common troubleshooting questions, see the following sections.

To better understand exactly what you need to debug, please refer the following diagram which illustrates the typical ecosystem:

During your troubleshooting session, please make sure you can also check the availability of the third party components:

  • Sources from Origin
  • VAST responses from Ad Server
  • Reachability from CDN/Players
  • Streaming compatibility of Players for HLS Discontinuity tags and DASH Multi-Period